What is Vendor Managed Inventory?
VMI functions by providing a dedicated vendor managed inventory rep for your location, who comes on the same day, around the same time at the interval that works best for your company (weekly, biweekly, monthly, etc.). During their routine visit, they assess your inventory, coordinate with management, take orders for supplies not routinely ordered, train staff on proper usage of products, answer questions and place an order for routine products. This reduces your workload so you and your staff can be more productive.
Will I have a dedicated Representative visiting me?
Yes, you will have a dedicated Rep visiting your company on a schedule you agree upon- weekly, bi-weekly, monthly. They will take inventory, assess your needs and introduce new products that will benefit you and your company.
How long will I wait for delivery?
We have specific days set for the different areas we deliver to, most being twice a week. Whether you place your own order online, call it in or your Rep places it for you, you will always know when you are receiving your order. And since we visit most areas twice a week, you should receive your order within a few days. Need it faster? Request a RUSH delivery if you need your order same or next day.
Can I pick up my order?
Yes. Our warehouse is at 1890 Chrysler Drive, Belvidere, IL 61008. Look here for a map. Orders may be picked up Monday-Friday 7:30am-4:30pm. What are your hours? Our hours are Monday-Friday 7:30am to 4:30pm
What if I am not happy with an item?
HDi has a 100% satisfaction gaurantee. If you are not happy with a product, simply return the item for a full refund- no questions asked!
Can I have multiple logins/passwords for online ordering?
Yes. If you have multiple people that have permission to order on your account, we can assign a login and password for each of them.
Do you only carry cleaning products?
No. HDi carries a full line of janitorial supplies such as chemicals and cleaning tools, but we also carry waste cans, vacuums, shipping supplies, cups and plates to name a few. Check our our online catalog for more items. Can't find it in our catalog? Give us a call! 815-547-3737.